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Cookie Policy

PLEASE READ THIS COOKIE POLICY CAREFULLY BEFORE USING OUR SITE

What are cookies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

  • Google Chrome

  • Microsoft Edge

  • Mozilla Firefox

  • Microsoft Internet Explorer

  • Opera

  • Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

how we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

list of cookies we collect

We use the following types of cookies:

  • Strictly necessary cookies: These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Performance cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. These cookies do not collect any information which uniquely identifies you specifically - all data is aggregated and anonymous.

  • Google Analytics: These are cookies used by Google Analytics (GA), which monitors traffic levels, search queries and the number of visitors to our site. Your internet protocol (IP) address is stored on GA’s servers in the USA. Neither we nor Google associate your IP address with any information that can identify you personally; they simple allow Google to determine whether you are a return visitor to our site, and to track the pages that you visit. Please see Google’s privacy policy for more information on GA. Google have developed the GA opt-out browser add-on for the GA JavaScript (ga.js, analytics.js, dc.js). Simply download and install the add-on for your web browser here if you want to opt out of GA.

  • Functionality cookies. These cookies allow a site to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

  • Targeting/advertising cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

The table below lists the cookies we collect and what information they store.

COOKIE NAME  
add_to_cart Requested Functionality Cookies (Exempt) (Used by Google Tag Manager) Captures the product SKU, name, price and quantity removed from the cart, and makes the information available for future integration by third-party scripts,
guest-view Requested Functionality Cookies (Exempt) Stores the Order ID that guest shoppers use to retrieve their order status.
login_redirect Requested Functionality Cookies (Exempt) Preserves the destination page the customer was navigating to before being directed to log in.
mage-banners-cache-storage Requested Functionality Cookies (Exempt) Stores banner content locally to improve performance.
mage-messages Requested Functionality Cookies (Exempt) Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.
mage-translation-storage Requested Functionality Cookies (Exempt) Stores translated content when requested by the shopper.
product_data_storage Requested Functionality Cookies (Exempt) Stores configuration for product data related to Recently Viewed / Compared Products.
recently_compared_product Requested Functionality Cookies (Exempt) Stores product IDs of recently compared products.
recently_compared_product_previous Requested Functionality Cookies (Exempt) Stores product IDs of previously compared products for easy navigation.
recently_viewed_product Requested Functionality Cookies (Exempt) Stores product IDs of recently viewed products for easy navigation.
recently_viewed_product_previous Requested Functionality Cookies (Exempt) Stores product IDs of recently previously viewed products for easy navigation.
remove_from_cart Requested Functionality Cookies (Exempt) (Used by Google Tag Manager) Captures the product SKU, name, price and quantity added to the cart, and makes the information available for future integration by third-party scripts.
stf Requested Functionality Cookies (Exempt) Records the time messages are sent by the SendFriend (Email a Friend) module.
X-Magento_Vary Requested Functionality Cookies (Exempt) Configuration setting that improves performance when using Varnish static content caching.
amz_auth_err Persistent Customization Session Cookies (Exempt) (Used by Amazon Pay) Value "1' indicates an authorization error.
amz_auth_logout Persistent Customization Session Cookies (Exempt) (Used by Amazon Pay) Value "1" indicates that the user should be logged out.
form_key Persistent Customization Session Cookies (Exempt) A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
mage-cache-sessid Persistent Customization Session Cookies (Exempt) The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to "true."
mage-cache-storage Persistent Customization Session Cookies (Exempt) Local storage of visitor-specific content that enables ecommerce functions.
mage-cache-storage-section-invalidation Persistent Customization Session Cookies (Exempt) Forces local storage of specific content sections that should be invalidated.
persistent_shopping_cart Persistent Customization Session Cookies (Exempt) Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.
private_content_version Persistent Customization Session Cookies (Exempt) Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
section_data_ids Persistent Customization Session Cookies (Exempt) Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
store Persistent Customization Session Cookies (Exempt) Tracks the specific store view / locale selected by the shopper.
_ga Google Universal Analytics Cookies (Non-Exempt) Distinguishes visitors to your site.
_gid Google Universal Analytics Cookies (Non-Exempt) Distinguishes visitors to your site.
gat Google Universal Analytics Cookies (Non-Exempt) Used to throttle request rate.
dc_gtm_ Google Universal Analytics Cookies (Non-Exempt) Throttles request rate when Google Analytics is deployed with Google Tag Manager,
AMP_TOKEN Google Universal Analytics Cookies (Non-Exempt) Contains a token that can be used to retrieve a Clilent ID from AMP Client ID service. Other possible values include opt-out, inflight request or an error retrieving a Client ID from  AMP Client ID service.
_gac_ Google Universal Analytics Cookies (Non-Exempt) Contains campaign-related information for the user.  Google AdWords conversion tags read this cookie if Google Analytics is linked to your AdWords account.

Please take the time to read the following information carefully so that you fully understand our views and practices regarding your personal data and how we will use it. You must be over 18 years old to use our site.

  1. WHO DOES THIS PRIVACY POLICY APPLY TO?

This privacy policy applies to people who:

This Site is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your personal data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

  1. WHO ARE WE

The Authentic Bespoke Group (ABG) is made up of different legal entities, including (without limitation) Authentic Bespoke Ltd, J.R Tusting & Company Ltd and Budd (Shirt Makers) Ltd. This privacy policy is issued on behalf of ABG so when we mention “ABG”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company within ABG responsible for processing your personal data.

We will let you know which entity is the controller of your personal data when you purchase a product and/or service from us. Budd (Shirt Makers) Ltd. is the controller and responsible for this site.

If you have any questions regarding this privacy policy or believe we have breached the Data Protection Act 2018 and/or the General Data Protection Regulation ((EU) 2016/679) (DP Laws), please contact us at:

You have the right to make a complaint at any time to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here. We would, however, appreciate the chance to deal with your concerns before you approach a data protection authority so please contact us in the first instance.

  1. ABOUT THIS POLICY

This privacy policy, together with our cookie policy and terms and conditions (and any other documents referred to in it) (this Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our site, you accept the practices described in this Policy.

This Policy is effective on and from 20th February 2019. We may amend this Policy at any time, and whenever we do so we will notify you by posting a revised version on our site or emailing you. Please review this Policy each time you visit our site as it may have been updated since your last visit.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

This Policy is provided in a layered format so you can click through to the specific areas set out below.

  1. VISITORS TO OUR SITE

Personal data we collect: With regard to each of your visits to our site, we will automatically collect:

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate information about how you use our site to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.

Cookies: Our Site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our site and to compile statistical reports on website activity. You can read more about how we use cookies in our cookie policy . You can enable or disable cookies by modifying the settings using the cookie preference button and in your browser.

Using your personal data: We will use this information for the following legitimate interests (whether ours or a third party’s):

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Retaining your personal data: This information is kept for 2,555 days and will then be deleted automatically. However:

  1. CUSTOMERS

    Personal data we collect: How you interact with us will depend on what personal data we collect about you. You can interact with us by:

We record all calls for training and quality purposes.

Using your personal data: We will use this information:

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Retaining your personal data: This information will be kept for as long as you are a customer and then for 7 years thereafter in the event of a legal claim and/or for tax purposes. However:

If you have also visited our site, please see Visitors to our site.

  1. SUPPLIERS

    Personal data we collect: If you contact us or we contact you (by email, phone, in-store or otherwise) in connection with supply services, goods and/or software to us, we will hold your name, job title/profession, employer details, email address(es), phone number(s), location, and any other personal data you choose to give us when you interact with us give us (including any other details that appear on your business card which you provide to us).

    We may also collect:

Using your personal data: We will use this information for the following legitimate interests (whether ours or a third party’s):

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Retaining your personal data: This information will be kept for the duration of our contract with the company who is supplying services, goods and/or software to us and then for 7 years thereafter in the event of legal claims and/or for tax purposes. However:

If you have also visited our site, please see Visitors to our site.

  1. TRANSFERRING PERSONAL DATA OUTSIDE THE EEA

We share your personal data within ABG and to the external third parties (the categories of which are referred to in this Policy). This may involve transferring your data outside the European Economic Area (EEA) (which consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Whenever we transfer your personal data out of the EEA, we will ensure a similar degree of protection is afforded to it. In some instances, your personal data may be transferred to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. In other instances, we will ensure at least one of the lawful safeguards are implemented, which may include:

  1. YOUR RIGHTS

    In relation to personal data we hold about you, you have the right to:

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

You may access certain areas of our site without providing any personal data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain personal data. You may restrict our use of cookies. For more information, see our cookie policy .

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you would like to exercise any of these rights, please contacting us.We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one calendar month (starting from the day after we receive your request). Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

  1. HOW WE PROTECT YOUR PERSONAL DATA

To help protect the privacy of personal data you transmit, we maintain physical, technical and administrative safeguards and require the same of any third parties we share your personal data with. Any payment transactions will be encrypted. We update and test our security technology on an ongoing basis. In addition, we train our staff about the importance of confidentiality and maintaining the privacy and security of your personal data.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as personal and credit card information. SSL encryption is designed to make the information unreadable by anyone but the intended audience. This security measure is working when you see a closed padlock icon in your browser window, usually in the URL address bar.

We will only ask for payment details when you place an order over the telephone, we will never ask you to confirm any account or credit card details by email or text message. If you receive such emails or messages do not respond and contact us immediately. Credit Card details are not stored beyond completion of your order. All payments online will be taken securely through payment portals Safecharge and Paypal, card details are not fully visible to our staff. Our handling of credit card details is certified compliant with the Payment Card Industry Data Security Standard.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

As you will be aware the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will use physical, technical and administrative safeguards to prevent unauthorised access to your personal data.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  1. MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. To opt out of marketing communications, see Opting out below.

Promotional offers from us: We may use the personal data you have given us to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us (i.e., by ticking a box to indicate you consent to us sending you marketing communications) or purchased products or services from us and you have not opted out of receiving that marketing.

Third-party marketing: We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out: You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions. Please note that if you ask us not to contact you by email at a certain email address, we will retain a copy of that email address on a “suppression list” in order to comply with your no-contact request.

You are free to change your marketing choices at any time.

  1. LINKS TO THIRD PARTY WEBSITES

Our Site may, from time to time, contain links to and from the websites of third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our Site uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or share information from our site through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.

© Budd Shirtmakers 2019